PolyAI

PolyAI offers a cutting-edge voice AI platform designed to enhance customer experience (CX) by enabling natural and dynamic conversations. With the capability to handle over 75% of calls in 12 different languages, PolyAI ensures that customers can interact with brands effortlessly. By allowing users to speak naturally, change topics, and interrupt, the platform delivers a seamless customer experience that not only resolves issues effectively but also engages users in meaningful dialogue. Businesses can transform their call centers into revenue-generating hubs while maintaining high customer satisfaction levels, as evidenced by a 15-point increase in CSAT from clients utilizing the service.

This voice AI solution is purpose-built for enterprises across various industries, including healthcare, retail, and hospitality. For instance, a health insurance provider generated $7.2 million in revenue through calls exceeding five minutes, while a retail clothing brand saved over $1 million by reducing seasonal hiring through efficient call handling. PolyAI's system can be designed, integrated, and deployed in as little as six weeks, allowing organizations to modernize their CX stack without the need for extensive replatforming. With real-time analytics and continuous learning capabilities, PolyAI not only improves customer satisfaction but also provides actionable insights to drive ongoing business success.

Basic Tier:
- Core voice AI functionalities
- Standard support
- Custom pricing available upon request

Pro Tier:
- Advanced features including 24/7 support and analytics
- Custom integrations
- Custom pricing based on usage and needs

Enterprise Tier:
- Comprehensive solutions for large organizations
- Priority support and advanced compliance certifications
- Custom pricing tailored to enterprise requirements