Deflekt.ai is an innovative AI tool designed to enhance your customer support experience by automating responses to frequently asked questions. With the ability to answer up to 50% of inquiries automatically, it simplifies the ticketing process, allowing your team to focus on more complex issues. The setup process is remarkably quick, taking only about 5 minutes, which means you can start reaping the benefits almost immediately. Deflekt.ai integrates seamlessly with various platforms, including Zendesk and Intercom, making it a versatile addition to your helpdesk solutions.
This tool not only assists in reducing workload but also ensures your support team is readily available for questions that require human intervention. Deflekt.ai supports multiple channels, such as email, Slack, and Teams, ensuring that your customer service is efficient across different platforms. For instance, you can deploy a Slackbot for internal queries or add a chat bubble to your website for customer support. The customization features allow you to tailor the tool to match your brand's voice, ensuring a consistent customer experience. With robust analytics, you can review conversations and improve documentation, ultimately leading to fewer support tickets and enhanced service quality.
Specifications
Category
Writing Helper
Added Date
January 13, 2025
Pricing
Free Tier:
- 1 project
- All channels
- 100 documents
- One-time 100 deflections
Grow Tier:
- 3 projects
- All channels
- 1,000 documents
- 1,500 deflections monthly
Pro Tier:
- 10 projects
- All channels
- 5,000 documents
- 6,000 deflections monthly
- Remove branding
Custom Tier:
- Everything from Pro
- Custom content scrapers
- Custom content refreshing
- Custom integrations
- Personal support
- Starting price: Get a Quote