MARA AI Review Management

MARA AI Review Management is designed to streamline the process of handling customer reviews across various platforms. With its user-friendly interface, businesses can set up their accounts in just three minutes and begin responding to reviews with personalized AI-generated replies. Key features include a Review Inbox for seamless response management, Review Analytics for actionable insights, and an AI Review Reply Generator that mimics your brand's voice. This tool not only saves time but also enhances the quality of interactions with customers, leading to improved overall ratings.

Use cases for MARA are extensive, especially in the hospitality industry where timely and effective communication with guests can significantly impact reputation. For example, JUFA Hotels successfully transitioned to MARA's review management system across 60 locations, allowing them to maintain a high response rate and address feedback efficiently. Similarly, STAYERY hotels boosted their response rates to over 90% using MARA, showcasing how this tool can revolutionize online reputation management for businesses of all sizes.

Free Tier:
- Basic features for individual users
- Up to 200 responses/month
- $0/month

Generator Tier:
- AI Review Response Generator
- 200 answers included
- €60/month per property (billed annually)

Inbox & Analytics Tier:
- Review Inbox and Review Analytics
- 300 answers included
- €110/month per property (billed annually)