Social Intents

Social Intents is a powerful live chat software designed to enhance customer service by seamlessly integrating with platforms like Microsoft Teams, Slack, Google Chat, and Zoom. This tool allows businesses to engage their customers in real-time without the hassle of switching between multiple apps. With its AI chatbot functionality, Social Intents can resolve up to 75% of customer inquiries automatically, enabling teams to focus on more complex queries. Businesses can customize their chat settings, from logos to office hours, ensuring a tailored experience that aligns with their brand identity.

In addition to its robust live chat features, Social Intents provides advanced reporting capabilities, allowing teams to analyze chat transcripts and gather insights on customer interactions. This is particularly beneficial for businesses looking to improve customer engagement and satisfaction. Use cases vary from educational institutions managing high volumes of student inquiries during crises to e-commerce platforms enhancing sales through proactive chat engagement. With easy installation and a user-friendly interface, Social Intents empowers businesses to elevate their customer support and drive sales effectively.

Starter Tier:
- 1 Chat Widget
- 1 Website Domain
- Only 3 Agents
- 200 Chat conversations/month
- ChatGPT Integration
- 25 ChatGPT Trained URLs
- $39/month (billed annually)

Basic Tier:
- 2 Chat Widgets
- 2 Website Domains
- Unlimited Agents
- 1000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 50 ChatGPT Trained URLs
- $69/month (billed annually)

Pro Tier:
- 5 Chat Widgets
- 5 Website Domains
- Unlimited Agents
- 5000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 200 ChatGPT Trained URLs
- Cross Teams Chat Transfers
- Remove Co-Branding/White Label
- $99/month (billed annually)

Business Tier:
- 10 Chat Widgets
- 10 Website Domains
- Unlimited Agents
- 10000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 1000 ChatGPT Trained URLs
- Cross Teams Chat Transfers
- Remove Co-Branding/White Label
- Real-time Auto-Translation
- $199/month (billed annually)

Agency/Reseller Tier:
- Unlimited sub-accounts
- 20 chatbots
- 10,000 chat conversations/month
- 10,000 training articles & documents
- Branded customer portal
- You manage billing your customers directly
- White label chats
- Additional chatbots at $20/mo each
- Flat rate, $399/month