Deflekt.ai

Description

Deflekt.ai is a powerful tool designed for businesses to automatically deflect customer emails and prevent them from reaching their support inbox. By creating an alias and a designated destination, users can easily redirect incoming emails and handle them more efficiently. This is made possible through the integration of an AI chatbot or a built-in bot that interacts with customers and resolves their queries. In case of any technical issues, a fallback scenario ensures that the original message is forwarded to the user's human support inbox. Additionally, Deflekt.ai provides a comprehensive dashboard that displays key metrics such as the number of emails ingested, deflected, skipped, and undeflected. With flexible pricing options, it caters to companies of all sizes, starting from a free plan offering 1 inbox and 50 deflections per month, up to a Pro plan that offers unlimited email deflections and unlimited inboxes.